Introduction
About me
- Hi! My name is Florante Alviz Jr, and I am thrilled to express my interest in working with you. I’ve been a Virtual Assistant for quite some time now and I have a rich background in customer service which have honed my skills in effective communication and problem resolution while catering to the needs of USA to UK clients. I’m also proficient in various tools, including Google services, Microsoft Office applications, Zendesk, Slack, Canva, and etc. I’m a self-starter and a passionate worker. I genuinely believe that in order for me and my client to work, I need to understand the business and care as if my life depended on it. My belief is professional growth goes hand in hand with personal growth so with the scaling of the business, I also grow with new opportunities and lessons. I’m also very open to communication and my best asset is I would always asses the situation and look for a solution that would benefit the company.
Educational Background
College
University of San Jose - Recoletos
Bachelor of Science in Psychology
Associate’s Degree
2019 - 2020
Senior Highschool
Southwestern University
Humanities and Social Sciences
Graduate
2016 - 2019
Personal Skills
Google Suite
Zendesk
Email Management
Canva
Fast Learner and Adaptable
Microsoft Office Tools
Leadership
Attention to detail
Notion
Shopify
Trello
Customer Service
Analaysis and Problem Solving
Calendly
Services Offered
Calendar
Management
Email Management
Administrative
Tasks
Calendar management involves organizing, scheduling, and coordinating events, appointments, and meetings efficiently, and my responsibilities include maintaining an up-to-date calendar, setting reminders, and ensuring seamless communication for the user's schedule.
Email management involves organizing, prioritizing, and responding to emails efficiently. Responsibilities include sorting messages, handling spam, maintaining an organized inbox, responding promptly, and ensuring effective communication.
Administrative tasks involve managing office operations and supporting teams. Responsibilities include organizing schedules, handling communication, managing files, and providing general assistance to ensure smooth workflow and efficient business operations.
Services Offered
Cold
Calling
Appoinment
Setting
Customer Support
Cold calling involves reaching out to potential customers or clients who have not expressed previous interest in a product or service. The primary goal is to initiate a conversation and generate leads. Responsibilities include researching and identifying prospects, creating a compelling pitch, overcoming objections, and effectively conveying the value proposition of the product or service. Cold calling requires strong communication and persuasion skills, as well as resilience to handle rejection. Success in cold calling can lead to new business opportunities and increased sales.
Appointment setting involves the process of scheduling meetings, consultations, or interactions between a company's representative and potential clients or business partners. The primary responsibility is to efficiently coordinate and arrange these appointments, ensuring that both parties can engage in meaningful discussions. This role often requires effective communication skills, the ability to understand client needs, and proficiency in time management to optimize the scheduling process. Successful appointment setting can enhance business relationships, drive sales, and contribute to overall organizational success.
Customer support involves addressing customer inquiries, resolving issues, and providing assistance. Responsibilities include responding to queries via various channels, troubleshooting problems, offering product information, and ensuring customer satisfaction. Effective communication, problem-solving, and product knowledge are key aspects of the role.
Tools that I know
Project Gallery
Here are some of the projects I worked on
Project Gallery
Here are some of the projects I worked on
LadyDry
Project Gallery
Here are some of the Shopify stores I worked on
GoodYou Co
Project Gallery
Here are some of the projects I worked on
Testimonials
Denise Justiniane
(Client)
Nindot ra dae, ganahan rako! Masnilabaw sya sa akoang gi expect!
Translation
“It’s really good, I like it! It really exceeded my expectations”
Gary Beldad
(CEO of Chino’s Main Events)
I am extremely pleased with the exceptional job done. Their dedication, expertise, and attention to detail were evident throughout the entire project. From start to finish, he demonstrated a deep understanding of our needs, providing innovative solutions and delivering outstanding results. The level of professionalism and commitment exhibited was truly commendable. I highly recommend him for their exemplary work, and I look forward to collaborating with them on future endeavors
Let's Work Together
09151180015
florantealvizjr@gmail.com
Florante Alviz Jr.
3500, Kiko, Camarin, Caloocan City, Philippines
